Last updated: October 2026
Refund, Cancellation & Dispute Policy
Canyon Builders is committed to delivering quality work and maintaining transparent, professional relationships with every client. The following policy governs refunds, cancellations, and disputes.
Dispute Resolution
All disputes are handled on a case-by-case basis in accordance with the terms outlined in the signed project contract. We encourage clients to contact us directly to discuss any concerns before escalating to formal dispute resolution.
Cancellation Policy
Project cancellations are governed by the terms of the signed contract between Canyon Builders and the client. Any deposits, payments, cancellation fees, costs incurred, or refunds resulting from a cancellation will be handled in accordance with the applicable project contract.
Contract Terms Govern
The signed project contract between Canyon Builders and the client is the governing document for all financial obligations, payment schedules, scope of work, and dispute procedures. Clients are encouraged to review their contract carefully before work begins.
How to Raise a Concern
If you have a concern about your project or a billing matter, please contact us directly. We are committed to resolving issues promptly and fairly.